We help companies dramatically accelerate market adoption of their latest digital innovation and new products with employees and customers at lightning speed.
We built the Horizn platform because we believe that the cultural side of digital transformation is mission critical for both for your employees and for the customers they serve. We believe the quest for knowledge is human, and every product and feature our clients are launching requires information to be consumed and knowledge to be shared. Imagine every time you launch a new product or feature, the second it goes to market everyone is fluent, your employees and your clients. We do this!
With one of the largest North American banks using the Horizn Platform we increased the banks mobile adoption 25% and brought call center times down 45 seconds. We got 84% of their employees trained FAST in just 8 weeks and then demoing to customer in branch.
Horizn operates globally, aiding companies in over 40+ countries and 15 languages. Our platform is mobile first and proven with global market leaders such as Motorola, Lenovo, Royal Bank of Canada, Fairfield County Bank, TESSCO and Kobo Rakuten.
Incite Knowledge and Retain with Microlearning
For today’s knowledge economy, learning MUST be agile, always-on, quick to scale and responsive to change to help companies gain critical business competitive advantage. We believe in always-on… profitable learning. Our micro-learning methodology addresses the needs of employees and customers and meets the hurdles set up by mobile technology and dwindling attention spans. We help our clients build digital fluency, break “age gaps and helps address the anxiety around digital transformation. Increased knowledge leads to drives adoption and increases sales.
The Horizn platform embraces social technologies and methods that empower employees and customers to converse and collaborate when learning about your product and features. Social technology amplifies the rate at which critical content can be shared, knowledge can be created and questions can be answered. Employees, sales forces and customers can share their best practice tips, upload videos and chat on discussion boards. Companies get a front row seat to honest feedback in real-time.
To enable the anytime, anywhere world, enterprise mobile scale and speed are critical. Our platform ensures you have direct contact with your network of employees, suppliers, distributors and customers, which is critical to growing mindshare and maximizing revenue opportunities. We ensure that your product and technology go-to-market initiatives extend across the network to facilitate interactions that foster deeper relationships and support growth.
Companies around the world are leveraging our game mechanics to engage customers and drive motivation to achieve goals. Gamification is a process of using game thinking and mechanics to engage users. This concept can be applied to both customer facing applications and employee facing applications. We find with our clients that rewards, incentives and gamificiation methods contribute to increase knowledge, increased sales, time-to-competency, enhance overall learning, and improve retention rates.
Time after time the Horizn platform has delivered real ROI and competitive advantage to our clients. We provide proven measurable results and solid data about your users and their learning. You will gain an understanding of employee and customer proficiency about new products and their direct impact on adoption and sales. The platform provides a comprehensive reporting and analytics tool that gives business managers the intelligence needed to establish program success and link directly to business results.
Horizn Managed Services are fully integrated with Horizn Product Management, Engineering and Support. Horizn delivers a comprehensive solution to build and maintain successful learning and product launch programs. From day one, we’re ready to work closely with you. Our team can help you get started quickly and deliver the best experience for employees, sales and consumers. You can have comprehensive platform control and management or we can help you with it.