Horizn Managed Services are fully integrated with Horizn Product Management, Engineering and Support.
Horizn delivers a comprehensive solution to build and maintain a successful learning and product launch program. Our programs can be managed in several different ways—using a self-service approach with our dashboards, or through our Program Management services, or leveraging a hybrid of the two. Successful software projects depend on more than source code. Solutions need to be configured, tested and prepared to run in demanding production environments, and you need the right team to resolve inevitable issues.
Horizn Program Management provides end-to-end professional support for your learning program to give you peace of mind. Our experienced team provides day-to-day management to ensure optimal performance and analysis of the program.
Each Horizn engagement includes Operations Support to provide basic training, reporting, and client and technical assistance to ensure seamless setup and support to keep your program running smoothly.
Through continual assessment of your program, the Client Success team will guide and leverage existing functionality to ensure your program is operating efficiently and making the best use of Horizn’s technology.
Rewards can deliver superior performance of your program by balancing customer desire, attainability and cost. Horizn can integrate into your existing rewards programs and provide and API for rewards.
Our or your internal community manager can respond to discussions and reviews, resolve product concerns and manage brand perception by actively participating in conversations on our platform.